SmartCoin Customer Care Number is here Are you facing any issues with SmartCoin, the popular online lending platform? Do you need to contact SmartCoin customer care but don’t know how to do it? Don’t worry; we’ve got you covered.
In this article, we’ll provide you with all the information you need about SmartCoin customer care, including their contact numbers, email address, social media handles, and more. So, let’s get started.
Table of Contents
What is SmartCoin?
Before we dive into the details of SmartCoin customer care, let’s first understand what SmartCoin is.
SmartCoin is a mobile app that provides short-term loans to people who don’t have access to traditional banking services. The platform uses artificial intelligence and machine learning algorithms to determine the creditworthiness of the borrowers and provides loans based on their credit scores.
The SmartCoin app is available on both Android and iOS platforms and has over 1 million downloads on the Google Play Store. The app offers loans ranging from Rs. 1,000 to Rs. 25,000, with repayment periods of up to 120 days.
How to Contact SmartCoin Customer Care?
If you have any issues with SmartCoin, such as loan application, repayment, or any other concerns, you can contact their customer care team in the following ways:
SmartCoin Customer Care Number
You can call SmartCoin customer care at the following numbers:
- For existing customers: 011-40049669
- For new loan applications: 9311414013
The customer care executives are available from 10:00 AM to 6:00 PM, Monday to Saturday.
SmartCoin Email Support
If you prefer to contact SmartCoin customer care via email, you can send your queries or complaints to the following email addresses:
- For loan-related queries: support@smartcoin.co.in
- For media or partnership queries: media@smartcoin.co.in
SmartCoin Social Media Handles
SmartCoin is active on social media, and you can connect with them through their official handles:
- Facebook: https://www.facebook.com/SmartCoinApp/
- Twitter: https://twitter.com/SmartCoinApp
- LinkedIn: https://www.linkedin.com/company/smartcoin-financials/
You can send them a direct message or tag them in your posts, and their social media team will get back to you.
Frequently Asked Questions (FAQs)
What is the eligibility criteria for SmartCoin loans?
- You must be an Indian citizen above 18 years of age.
- You must have a steady source of income and a valid ID proof.
- You must have an Android or iOS smartphone.
How much time does it take to get a loan approved on SmartCoin?
- SmartCoin uses an automated loan approval process that takes only a few minutes.
- Once your loan is approved, the money is disbursed to your bank account within 2-3 hours.
What if I’m unable to repay my loan on time?
- If you’re unable to repay your loan on time, you can request an extension of the repayment period.
- However, this will incur additional charges, and your credit score may be affected.
How secure is my personal information on SmartCoin?
- SmartCoin uses the latest encryption and security protocols to protect your personal and financial information.
- Your data is stored on secure servers, and only authorized personnel have access to it.
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