If you own a Pigeon product, it’s natural to encounter some problems with it, whether it’s a malfunction, damage, or a technical issue. Fortunately, Pigeon has a dedicated customer care team that you can contact to get help and support. In this article, we’ll cover everything you need to know about Pigeon customer care number and how to reach out to Pigeon customer service for assistance.
Table of Contents
Who is Pigeon?
Pigeon is a leading manufacturer of mother and baby care products, home appliances, and kitchenware. The company was founded in Japan in 1957 and has since expanded its operations to over 40 countries, including India, where it has a significant presence in the market. Pigeon’s products are known for their quality, safety, and innovation, making them popular among parents and homemakers alike.
Why Contact Pigeon Customer Care?
If you have a problem with your Pigeon product, contacting Pigeon customer care is the best way to get help and support. Pigeon’s customer care team is trained to assist customers with any issue related to Pigeon products, including technical issues, product information, warranty, and more. Whether you need help troubleshooting a problem, want to know more about a product, or have a complaint, Pigeon customer care Number is there to assist you.
How to Contact Pigeon Customer Care Number
Pigeon offers several ways to contact its customer care team, including phone, email, and live chat. Here’s how to reach out to Pigeon customer service for support.
By Phone
You can call Pigeon customer care number at 1800 425 7888 or 1800 266 1880 to speak with a customer care representative. The helpline is available from Monday to Saturday, between 9:30 am to 6:30 pm. When calling, make sure you have your product details and purchase information handy, as the representative may ask for it to assist you better.
By Email
You can also send an email to customercare@pigeonindia.in with your query or complaint. Pigeon customer care will respond to your email within 24 to 48 hours. When emailing, make sure you provide all the necessary information, including your product details, purchase information, and a detailed description of the issue you’re facing.
By Live Chat
Pigeon also offers live chat support on its website, where you can chat with a customer care representative in real-time. To access the live chat, go to Pigeon’s website and click on the ‘Live Chat‘ button. A representative will be available to assist you with your query or complaint.
What Information to Provide When Contacting Pigeon Customer Care Number
To ensure that Pigeon customer care can assist you quickly and effectively, it’s essential to provide them with the necessary information. When contacting Pigeon customer care, make sure you have the following details at hand:
- Your product details, including the model number and serial number
- Purchase information, such as the date of purchase and place of purchase
- A detailed description of the issue or problem you’re facing
- Your contact information, including your name, phone number, and email address
By providing all the necessary information, you can help Pigeon customer care resolve your issue quickly and efficiently.
Common Issues with Pigeon Products and How to Resolve Them
Here are some common issues that customers may face with Pigeon products and how to resolve them.
Pigeon Electric Breast Pump Not Working
If your Pigeon electric breast pump is not working, make sure that it’s properly assembled and that the suction is set to the right level. Also, check the battery level and ensure that it’s fully charged. If the problem persists, contact Pigeon customer care for assistance.
Pigeon Baby Bottle Leaking
If your Pigeon baby bottle is leaking, make sure that the bottle is properly assembled and that the cap is tightly screwed on. Also, check the nipple for cracks or tears, as these can cause leakage. If the problem persists, contact Pigeon customer care for assistance.
Pigeon Induction Cooktop Error Codes
If your Pigeon induction cooktop displays an error code, refer to the user manual to determine the cause of the error. Most error codes can be resolved by resetting the cooktop or unplugging it for a few minutes. If the problem persists, contact Pigeon customer care for assistance.
Pigeon Gas Stove Ignition Problem
If your Pigeon gas stove has an ignition problem, make sure that the gas supply is turned on and that there’s no blockage in the burner or ignition port. Also, check the battery level of the ignition system and replace it if necessary. If the problem persists, contact Pigeon customer care for assistance.
Pigeon Customer Care FAQs
Here are some frequently asked questions about Pigeon customer care:
1.What are Pigeon customer care hours?
Pigeon customer care is available from Monday to Saturday, between 9:30 am to 6:30 pm.
2.Can I track my Pigeon product delivery?
Yes, you can track your Pigeon product delivery by using the tracking number provided to you at the time of purchase.
3.What is the warranty period for Pigeon products?
The warranty period for Pigeon products varies depending on the product. Please refer to the user manual or contact Pigeon customer care for more information.
4.How do I know if my Pigeon product is genuine?
You can verify the authenticity of your Pigeon product by checking the hologram sticker on the packaging. If you’re unsure, contact Pigeon customer care for assistance.
5.How long does it take for Pigeon customer care to respond to my query?
Pigeon customer care typically responds to queries within 24 to 48 hours. However, during peak times, it may take longer to receive a response.
Conclusion
If you have a problem with your Pigeon product, don’t hesitate to contact Pigeon customer care for assistance. With various channels of communication available, including phone, email, live chat, and social media, you can easily get in touch with a representative and have your issue resolved quickly. Remember to provide all the necessary information and be specific about the problem you’re facing to ensure a prompt resolution.
In summary, Pigeon customer care is dedicated to providing excellent customer service and ensuring customer satisfaction. By following the steps outlined in this article, you can easily contact Pigeon customer care and resolve any issues you may have with your Pigeon products. Don’t hesitate to reach out for assistance, as the knowledgeable and friendly representatives are always ready to help